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We have recently introduced an improved text message reminder service. Under this system, you will receive text message reminders, sent to your mobile, to confirm and remind you of any appointments you have made. You may also receive occasional messages from us regarding particular campaigns that we may be running (e.g. seasonal ‘flu vaccinations).


If you do not already receive these messages and would like to do so, please ensure that you provide us with an up-to-date mobile number and that you remember to let us know if you change it.


If, on the other hand, you do not want to receive any text messages from us, then please just inform Reception.

Repeat Prescriptions


Medicine that has been set up for you to request as a repeat prescription can be ordered in several ways. These medicines will usually be printed on the right-hand side of your prescription.




SystmOnline has just been introduced into the surgery. This new system not only provides an improved method of ordering your repeat prescriptions on-line, but it also allows you to access a number of other services such as on-line appointment bookings and cancellations.

In order to gain access to SystmOnline, please bring some form of identification (something with your photograph on, such as a passport or a new-style driving licence) into the surgery so that we can issue you with a user name and password.

Once you have a user name and password, you can access SystmOnline by clicking on the link below :-



By Telephone

Please phone after 10am on 01205 362763.

As our phones are extremely busy on a Monday with patients phoning to book appointments, we would, however, ask you to avoid Monday mornings if you are ringing for medication.

This will free up the phones for patients that need to make an appointment and will also reduce the amount of time you have to wait to get through.

Please note, however, that you can order prescriptions at any time through our on-line services. Please see item regarding SystmOnline above.

Please request your repeat prescription at least 2 working days in advance as urgent requests delay other patients' treatment and may not allow us time to address any queries with the doctor.


By Post

Please allow at least 2 working days of receipt of your request. Please enclose a stamped self-addressed envelope if you would like us to post your prescription to you. Alternatively the chemist will collect your prescription and deliver your medicine for you on request. Please be sure to include a contact telephone number should there be any queries.

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